Lead Presales Implementation Consultant

I design and deliver implementation systems that reduce risk and accelerate outcomes.

I partner with presales and customer teams to transform complex requirements into governed, scalable solutions—bridging the gap between what's sold and what ships.

15+ Years
Technology & Implementation
10+ Years
Low Code Platforms
1000s
Enterprise Users Enabled
Full Stack
Developer

What I Do Best

Full-stack implementation capability—from discovery through launch and beyond.

Viewing as: 💼 Consultant

Discovery & Solution Design

Transform ambiguous requirements into clear architectures. I run workshops, map processes, and build solution blueprints that derisk delivery before code is written.

💼 Requirements workshops, SOW alignment, technical scoping

Implementation Delivery Leadership

Lead cross-functional teams from kickoff to launch. I keep projects on track with clear milestones, proactive risk management, and stakeholder alignment.

💼 Project governance, stakeholder management, executive updates

Integrations & Automations

Connect systems that don't naturally talk. Pipelines, webhooks, APIs, and middleware that make data flow without manual intervention.

💼 Integration strategy, vendor coordination, data governance

Data Modeling & Governance

Replace spreadsheet chaos with structured systems of record. Clean schemas, validation rules, and reporting that leadership actually trusts.

💼 Data strategy, compliance alignment, executive reporting

Executive Storytelling & Enablement

Translate technical wins into business language. I build decks, demos, and documentation that get buy-in and drive adoption.

💼 Executive presentations, ROI narratives, change management

AI-Accelerated Delivery

Use AI practically—not as a buzzword. I leverage LLMs for analysis, documentation, and automation to ship faster without sacrificing quality.

💼 AI strategy, use case identification, responsible adoption

Featured Case Studies

Real transformations with measurable outcomes. Click any card to see the full story.

Micro Wins

Small victories that add up to big impact

20 to Enterprise-Wide

Scaled Clinical Trials app from single department to organization-wide adoption at MD Anderson

ScaleAdoption

Week to Hour

Reduced end-user computer deployment downtime from one week to one hour

EfficiencyProcess

Best Employee Award

Recognized out of 800+ employees at UT Health Science Center

RecognitionExcellence

30+ Site Clinics

Directed IT operations across Gulf Coast region healthcare network

LeadershipScale

1000+ Devices

Managed maintenance and refresh cycles while maintaining uptime

OperationsScale

Expert Builder Certified

Achieved Quickbase's highest certification level

CertificationExpertise

Presales Demo Wins

Built demo environments that converted competitive bake-offs to closed deals

PresalesRevenue

ITIL V3 Certified

Foundation certification in IT Service Management best practices

CertificationProcess

Cross-Campus Integrations

Built multiple integrations connecting campus systems at MD Anderson

IntegrationHealthcare

Policy Author

Developed companywide imaging and software procurement policies

GovernanceDocumentation

Training Programs

Created end-user training programs that reduced support ticket volume

EnablementAdoption

AI-Accelerated Delivery

Integrated AI tools into daily workflow for analysis and documentation

AIInnovation

20 to Enterprise-Wide

Scaled Clinical Trials app from single department to organization-wide adoption at MD Anderson

ScaleAdoption

Week to Hour

Reduced end-user computer deployment downtime from one week to one hour

EfficiencyProcess

Best Employee Award

Recognized out of 800+ employees at UT Health Science Center

RecognitionExcellence

30+ Site Clinics

Directed IT operations across Gulf Coast region healthcare network

LeadershipScale

1000+ Devices

Managed maintenance and refresh cycles while maintaining uptime

OperationsScale

Expert Builder Certified

Achieved Quickbase's highest certification level

CertificationExpertise

Presales Demo Wins

Built demo environments that converted competitive bake-offs to closed deals

PresalesRevenue

ITIL V3 Certified

Foundation certification in IT Service Management best practices

CertificationProcess

Cross-Campus Integrations

Built multiple integrations connecting campus systems at MD Anderson

IntegrationHealthcare

Policy Author

Developed companywide imaging and software procurement policies

GovernanceDocumentation

Training Programs

Created end-user training programs that reduced support ticket volume

EnablementAdoption

AI-Accelerated Delivery

Integrated AI tools into daily workflow for analysis and documentation

AIInnovation

My Delivery Playbook

A proven process from discovery to iteration. Click any step to see what I produce.

Before solutions, I understand context. What does success look like? What's been tried? Where does it actually hurt?

Stakeholder interview notes
Current state process maps
Pain point prioritization matrix
Technical environment assessment

Tools & Ecosystems

Deep expertise across platforms, integrations, and modern tooling.

Quickbase Ecosystem

QuickbaseExpert Builder certified
Quickbase PipelinesWorkflow automation
Quickbase FormsExternal data capture
Quickbase SyncData synchronization

Forms & Field Workflows

JotformComplex form logic
TypeformUser-friendly intake
Mobile interfacesField data capture
Document generationAutomated outputs

Integration Patterns

REST APIsCustom integrations
WebhooksEvent-driven sync
ProcoreConstruction ecosystem
Make/ZapierNo-code connections

Reporting & Governance

Power BIExecutive dashboards
Advanced reportingComplex analytics
Audit loggingCompliance tracking
Role-based accessSecurity governance

AI Tools (Used Responsibly)

ClaudeAnalysis & documentation
GPT-4Code acceleration
CursorAI-assisted development
Custom workflowsDelivery automation

Awards & Certifications

Recognition and credentials that validate expertise and commitment to excellence.

Awards

Featured

President's Club

Quickbase · January 2025

Awarded for exceeding performance targets and delivering exemplary service

Best Employee Award

UT Health Science Center · 2009

Recognized out of 800+ employees for outstanding performance

Certifications

Coding Boot Camp

UT Austin Center for Professional Education

Dec 2019
HTMLNode.jsMongoDBJavaScriptReact.jsMySQL

PMI Citizen Developer Practitioner

Project Management Institute

May 2023

ITIL V3 Foundation

AXELOS Global Best Practice

Jul 2014

CompTIA A+

CompTIA

Pipelines Builder

Quickbase

Sep 2025· Expires Sep 2027

Expert Builder

Quickbase

Sep 2025· Expires Sep 2027

App Builder

Quickbase

Sep 2025· Expires Sep 2027

App Foundations

Quickbase

Aug 2025· Expires Aug 2027

What People Say

Feedback from clients and colleagues who've seen the work firsthand.

Stephen is one of the most selfless, self-motivated, and customer focused people I have ever had the pleasure of working with. He made every person he supported feel as if their incident was the only one he was focused on, without ever letting other items slip. His intangibles set him apart from any other candidate you may be considering.
CS
Carl Sandhoff
Technical Account Manager, Zoom
Former manager
He never watched the clock, and stayed until the work was done. He recognizes the larger picture of how IT impacts his customers, and uses that as fuel to drive even harder. If I find an opportunity to bring Stephen into any company I am with, I would do so with great confidence.
CS
Carl Sandhoff
Technical Account Manager, Zoom
Former manager
Stephen is a self-directed individual with outstanding customer service skills. Stephen always had a can-do attitude and never left a problem unresolved. He was well liked by all of our physicians and staff.
SD
Sue DeMarco
Practice Administrator, US Oncology / Texas Oncology
Former colleague

About Me

I build systems that move faster than the problems they solve.

I'm a full-stack technologist and implementation leader who works across presales, customer partnership, and delivery. For over 15 years, I've been the person organizations call when a project needs to move from 'sold' to 'shipped.'

I work directly with customers to understand what they're trying to achieve, help shape requirements, and design solutions that are practical, scalable, and aligned to real business needs. In presales, I partner closely with sales teams to scope intelligently, reduce risk, and clearly communicate technical value so customers can make confident decisions.

My background spans full-stack development, low-code platforms, integrations, automation, and data-driven systems. I've led implementations across healthcare, energy services, and enterprise software. I use AI daily to accelerate design, validate ideas, and improve quality—without losing sight of good engineering judgment or customer trust.

I care about building things that work, make sense, and actually get used.

LinkedIn
Greater Houston

Principles I Work By

1

Clarity beats complexity

If users need a manual, the design failed.

2

Ship value fast

Perfect is the enemy of useful.

3

Governance without friction

Rules that help, not hinder.

4

Build for the next team

Documentation and maintainability matter.

Let's Talk

Whether you need a senior consultant for a complex implementation, want to discuss a potential engagement, or just want to connect—I'd love to hear from you.

Schedule a Call

Book a 30-minute discovery call to discuss your project and see if we're a good fit.

Email Directly

stephen.d.madison@gmail.com

Location
Greater Houston
Timezone
US Central (CST)

I typically respond within 24 hours on business days.